Within each GlobeSmart Guide is an Ask an Expert page including questions and answers submitted by other Aperian users, and a form to submit your own questions.
When questions are submitted:
- They are received and reviewed by the Aperian Content Team.
- We determine which Aperian Expert could best answer the question and share it with them.
- Once an answer is received, both the question and answer are published in Aperian within the appropriate GlobeSmart Guide.
- We follow up directly with the person who sent us the question to let them know the answer is available.
The Aperian Content Team makes efforts to ensure the anonymity of the person asking the question and their organization. No personal or potentially identifying details are included in the content posted in Aperian.
If you have more questions about how this feature works, contact our team at firstname.lastname@example.org.