All GlobeSmart Guides include information on the following topics. In addition to being found within GlobeSmart Guides, these topics are covered in Aperian Copilot.

Core Knowledge

  • Core Values and Implications for Business
  • Demographics, Language, Religion
  • History
  • Holidays and Business Calendar

Local Inclusion and Diversity

  • Core Diversity Factors
  • Women in Business
  • Attitudes Toward the LGBTQ+ Community

Communication

  • Communication Styles
  • Presenting Ideas
  • Influencing Decisions
  • Obtaining Information
  • Virtual Communication
  • Conversation Topics
  • Gestures and Body Language

Relationship Building

  • Establishing Credibility
  • Building Relationships
  • Business Socializing

Working with Customers and Colleagues

  • Managing Meetings
  • Negotiating
  • Selling

Leading People

  • Effective Leadership Styles
  • Recruiting and Hiring
  • Motivating Employees
  • Giving Feedback and Evaluating Employees
  • Building Teamwork
  • Resolving Conflict
  • Training and Coaching

Local Business Environment

  • Attitudes Toward Foreigners
  • Attitudes Toward Business and Money
  • Business Ethics
  • Business and Government

Protocol

  • Greetings
  • Business Cards
  • Gifts
  • Business Hours
  • Business Attire

Travel

  • Geography and Climate
  • Money and Tipping
  • Passport and Visa
  • Safety
  • Health
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